Contact Us

Have a question about a product, your order, delivery, or a return? Contact Liora using the details below. We’re here to help.

Customer support

Email: support@lioraone.com
Phone: +44 20 3996 9141

Support hours: Monday–Friday, 9:00 AM–5:00 PM GMT (UTC+0)

You can email us at any time. Messages received outside our support hours will be handled during our next available business hours.

Help with an existing order

Please include your order number, the email address used at checkout, and a brief description of your enquiry. For delivery questions, include your tracking number if available.

You can check shipment updates on our Track Order page. Processing times and delivery estimates are explained in our Shipping Policy.

Returns and refunds

To request a return or report a damaged, faulty, or incorrect item, email support@lioraone.com with your order details. We will help you with the next steps.

Please see our Return & Refund Policy for eligibility, timeframes, return postage costs, and the return address.

Company information

Liora is operated by DASTCOMMERCE LTD, a company registered in England and Wales.

Trading name: Liora
Legal company name: DASTCOMMERCE LTD
Company registration number: 16755047

Registered office and correspondence address:
71–75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom

Website: lioraone.com